Category: Expository Writing

How to Write a Letter of Apology for the CSEC English A Exam

A letter of apology can be a personal or business letter depending on the context in which the letter is written as well as the format of the letter.

A letter of apology is simple what its name suggests. You are writing to an individual to express regret for an action you have done or a statement that you have made. In short, you are saying that you are sorry for whatever offence you have made.

In the CSEC English A and B syllabus, a letter of apology falls under the topic of Expository Discourse along with other business letters. Just a reminder, questions that are expository in nature falls under Section B of the CSEC English A exam paper. These types of questions are worth 30 marks (content 10, organization 10 and grammar 10).


Today we are going to focus on writing the Business Letter of Apology by examining the structure of the body of the letter.


Paragraph 1

  • Outline the reason you are writing and state you are sorry.

Paragraph 2

  • Clearly state the problem and explain as much as possible what went wrong.

Paragraph 3

  • Try to solve the problem, and give examples of how you can do this.

Paragraph 4

  • Apologize again at end the letter.


When writing a personal letter of apology…

  1. Begin the letter by saying you’re sorry.
  2. Admit what you did wrong and take responsibility.
  3.  Ask if there is any way you can help resolve the situation, and offer to do that.
  4. Reassure the other party that you will do your best to prevent the problem from happening again.
  5. Apologize again to close the letter.
  6. Be sincere

Sample Expository Essay for CSEC English A- Section B

What Can Be Done to Solve the Unemployment Puzzle in Jamaica


In Jamaica today, the rate of youth unemployment is very distressing. Statistics indicate that 39% of the youth are jobless. Clearly, this is a significant loss of valuable labour in its prime. For so many years, unemployment has been a complicated puzzle that not even the government has been able to solve. It’s the main reason why the rate of crimes in the streets is always high. Violence, drugs, and prostitution have become the order of the day in the beautiful Caribbean country. The good news, though, is that something can be done to unravel the riddle.

The first solution comes in the form of apprenticeship. One reason why most youths are unemployed is that they don’t have the skills to get into trading activities. In apprenticeships, the youths, especially the uneducated ones, are trained in vocational disciplines. In this case, the few employers and investors who have businesses in Jamaica are encouraged to train youths in their line of trade – until they get the necessary skills to start their own trade and train others as well.


How to Write An Expository Essay

If you have been finding it difficult writing expository essays, it’s time you learn how to go about it. An expository essay is not as complicated as you may be assuming it to be. You just need to explain the title that you are given in a sensible and simple way. So often, your teacher will use a word like explain or describe in the topic. For example, you may be asked to “describe how computers have transformed the landscape of modern learning.” In this case, there is no clear illustration pertaining to which stand you should take in your argument. Therefore, you have to think of an inventive way to argue so as to explain the topic clearly. If you are provided with a ready topic, you just need to follow these three steps:

  1. Research the Topic Carefully

What you need to consider here is your audience. If your teacher has not stated who the target audience is, just ask. Remember, you are addressing somebody and so the tone should be conversational. This means looking for the correct research materials to use. The source materials should neither be partial nor out-of-date. Once you have them, you need to make an outline for the essay. In simple terms, you should write down the arguments that you will form the basis of your essay.

  1. Proceed to Write the Essay

Considering that you already have an idea of what to write about, you should go ahead and make the draft. In this step, you need to follow the correct format. Usually, the essay comprises 5 paragraphs as follows:

  • The first paragraph – the Introduction
  • The second, third, and fourth paragraph – the body
  • The final paragraph- the conclusion

Writing the Introduction

The introduction has to be brief but very captivating. Start with a declaration that will catch the attention of the reader and encourage him or her to continue reading your essay. You should give an overview of the title in an interesting way before you get to the argument. Thus, tell your reader beforehand what you are going to address in the body.

Writing the 3-Paragraph Body

If possible, each paragraph should explain a definite point, but they should all be connected. Let the last account in each passage direct the audience to the next argument. When starting each section in the body, use a solid declaration and support it with proof or a realistic argument. The audience should see a clear flow in your opinions.

Writing the Conclusion

The last paragraph has to reaffirm your introductory remarks. Simply, it has to agree with the topic. You should always ensure that you don’t leave your reader in a doubt when you end your essay.

  1. Review Your Essay

Before you submit the essay, you should go through it to make sure that there are no mistakes. It is wise to read the entire essay to check for spelling faults and grammatical mistakes. You should also check for flow.

Final Thought:

Clearly, it’s not difficult to write an expository essay that is convincing and exciting.  With the above steps, it will be easy to write something that your audience will relish reading. The tips will help you cover the title expansively. In the end, your opinions will leave the reader pleased.

How to Write an Email- CSEC English Section B

An Email is short for ‘electronic mail‘. Similar to a letter, it is sent via the internet to a recipient. An email address is required to receive email, and that address is unique to the user. Some people use internet-based applications and some use programs on their computer to access and store emails.

The format for an email is:

  • From: (Who is sending the email-
  • To: (Who you are sending the email to-
  • Cc: (Who you want to send a copy of the email to-
  • Bcc: (You add someone you want to sent the email to but you do not want everyone to see who this person is)
  • Subject: (What the email is about- Requesting an English Class)
  • The body of the email

NB: Cc means carbon copy and Bcc means blind carbon copy. For emailing, you use Cc when you want to copy others publicly, and Bcc when you want to do it privately. Any recipients on the Bcc line of an email are not visible to others on the email.


Below are some pictures of emails that you can consider. Remember that the information in the body of the email is dependent on the question that you are answering.


Image result for how to write an email


Image result for how to write an email




Image result for how to write an email



Image result for how to write an email


Section B of the CSEC English A Paper- Expository Writing- 2018 Format

Section B of the English A paper was once Comprehension; however, as of the 2018 sitting of the CSEC English A exam Section B will be Expository Discourse. This means that there are a few different topics that fall under this heading. You must also remember that there will be only one question in this section (a mandatory question). Below we will explore some of the different types of topics that comes under expository discourse:

  1. Outline of Expository Writing
  2. Expository Writing Explained
  3. Business Letter Explained
  4. Statistical Report
  5. Statistical Report Writing

Sample Questions

Letter of Complaint


1) Write a letter to the principal detailing a pressing problem facing the school. Explain what makes the issue worthy of attention and suggest possible solutions.

2) Write a letter of complaint to a business that has disappointed you. Explain what dissatisfied you about the product or service offered by that company and what you expect the company to do to remedy the situation.

3) Write a letter complimenting a business or company for its outstanding services or products. Be specific about what you like, and give details on your positive experience with the company.


Business Letter- Letter of Request

Imagine that you are keeing a fundraising event for your school. Write a letter to a company of your choice seeking sponsorship for your event.

Your letter should include information about the following:

• Description of the event

• Date of the event

• Time the event will begin

• location of the event

• Statement of how the school will benefit from this venture

• Details of the type of sponsorship you are requesting


Business Letter

  1. Letter format- salutation , address,date,body,complimentary close ( 10 marks)
  2. Writing conventions – appropriate use of punctuation marks, capital letters, subject and verb agreement ( 10 marks)
  3. Content – relevance of information and clarity of instructions ( 10 marks)

Choose any ONE of the following topics. PAY CLOSE ATTENTION TO THE INFORMATION ABOVE

  1. Write a letter to the Minister of Culture and Sports outlining to him or her how important traditional games or sports are to your community.
  2. Write a letter to the Minister of Culture and Sports outlining to him or her the importance of culture in your community.

CSEC English A Section B Question 2 – Sample Business Letter

No 67 Happy View,
St James.


October 12, 2014.


The Manager,
The Fair Trade Commission,
Green Hill,

Dear Sir/Madam,

I write to complain against Best Line Supermarkets from which I purchased a box of cereal on October 10, 2014.  I have two areas of concern: the treatment I received, and the quality of the product. The item was on sale and I paid $8.45 for it.  On arrival home I realized that the product had expired since September.

I returned the package, with the bill, and was directed to speak with the supervisor.  He simply said that it was my duty to check any product I wanted to buy. I went to the manager, explained the issue and expressed my disappointment.  I also requested a refund but he too told me that I should have checked the date before making the purchase.

In addition, he said that their policy is no exchange or refund on sale items.  He promised to speak to his colleague, then he dismissed me and went to the telephone.  I believe this treatment is unjust and would like you to intervene to rectify this matter.

Yours sincerely,
Hadia Rogers